Warranty

Hardwood Flooring Warranty Information

Mirage Solid Hardwood Installation Guide Mirage Engineered Hardwood Installation Guide
Lauzon Solid & Engineered Installation Guide Vintage Solid & Engineered Installation Guide
Belvedere Installation Guide Bentley Installation Guide
Berkshire Installation Guide Carlisle Installation Guide
Connel Installation Guide Coventry Installation Guide
Gevaldo Installation Guide Glencoe Installation Guide
Kendell Installation Guide Mayfair Installation Guide
Nature Reserve Installation Guide Newbury Installation Guide
Paisley Installation Guide St Laurent Installation Guide
Trafford Installation Guide

 

Carpet Warranty Information

Carpet Installation: “ROLL MARKS” are shaded areas or lines across the width of your new carpet. These result from the weight of the carpet resting on itself during storage. These marks will disappear in time with normal traffic and vacuuming. During the cold, dry months; these marks may be particularly stubborn. If roll marks are still visible after 90 days, please call your salesperson. Color may not exactly match sample due to variations in dye lots. When carpet is rolled by the manufacturer, the yarn is tightly compressed. The carpet may not feel as heavy or as thick as the sample. The yarn will gradually relax and will actually feel thicker and heavier after a few days. This is a normal occurrence and is not a defect. Seams may be visible, especially in shorter pile and loop / patterned carpets.

We cannot guarantee seams to be invisible due to the nature of the seaming process and the materials used. We guarantee that seams will be made according to industry standards.

Mohawk Carpet Richmond Carpet
Phenix Carpet Lexmark Carpet
Dreamweaver Carpet

 

Luxury Vinyl Warranty Information

Creative Options / Harmony Smart Drop
Aurra Newport / Regal
Alterna Dura Ceramic
Davenport


Laminate Flooring Warranty Information

Richmond Laminate Flooring Armstrong Laminate
Kraus Laminate