Warranty
Hardwood Flooring Warranty Information
Carpet Warranty Information
Carpet Installation: “ROLL MARKS” are shaded areas or lines across the width of your new carpet. These result from the weight of the carpet resting on itself during storage. These marks will disappear in time with normal traffic and vacuuming. During the cold, dry months; these marks may be particularly stubborn. If roll marks are still visible after 90 days, please call your salesperson. Color may not exactly match sample due to variations in dye lots. When carpet is rolled by the manufacturer, the yarn is tightly compressed. The carpet may not feel as heavy or as thick as the sample. The yarn will gradually relax and will actually feel thicker and heavier after a few days. This is a normal occurrence and is not a defect. Seams may be visible, especially in shorter pile and loop / patterned carpets.
We cannot guarantee seams to be invisible due to the nature of the seaming process and the materials used. We guarantee that seams will be made according to industry standards.| Mohawk Carpet | Richmond Carpet |
| Phenix Carpet | Lexmark Carpet |
| Dreamweaver Carpet |
Luxury Vinyl Warranty Information
| Creative Options / Harmony | Smart Drop |
| Aurra | Newport / Regal |
| Alterna | Dura Ceramic |
| Davenport |
Laminate Flooring Warranty Information
| Richmond Laminate Flooring | Armstrong Laminate |
| Kraus Laminate |